SYMBERA

Data deletion

Follow these steps to disconnect a Facebook Page or Instagram professional account from Symbera or request deletion of information held by Symbera.

Disconnect a social account

  1. Sign in to your business workspace and select the location that uses the account.
  2. Open Marketing → Settings → Social accounts.
  3. Choose Disconnect for Facebook or Instagram and confirm. Repeat for any other location or connection you want to remove.

To withdraw Symbera’s authorization from Meta, open Facebook Business Integrations and remove Symbera. Manage existing posts directly on Facebook or Instagram.

Request deletion from Symbera

Email privacy@symbera.ai with the subject Symbera data deletion request. Include your business or location, which platform you connected, the Page or Instagram name, and the information you want deleted. Leave passwords, access tokens and verification codes out of the message.

Symbera Technologies Inc.’s privacy contact will verify the request, explain any records that must be retained and confirm the outcome. We may need to coordinate with the business that controls the relevant records. For appointment or customer records held by a specific business, contact that business to request deletion.